Event FAQ

Can participants change the race category after the enrollment is confirmed?

No, participants should make sure the right race category is chosen during the enrollment.

What should I do if I need to change my team member(s)?

Participants who wish to change their team members should fill in the ''Change of Member Form'' and submit it by email or in person to HKYHA. If participants change their members after the deadline (24 Nov 2019), an administrative fee of HKD200 will be charged for every new member. Please pass the Race Pack to the new member by yourself if it has already been collected from the Organizer.

Can participants authorize a representative to collect the Race Pack on their behalf?

Yes, participants can authorize a person to collect the Race Pack for them. Authorized person must present the ''Race Pack Collection Notification Email'' during the Race Pack Collection Day (4, 5 Jan 2020) to collect the Race Pack.

Where can participants place their personal belongings?

Participants can keep their belongings at the Baggage drop off area located at Citygate Outlets. Baggage drop off must be completed 30 minutes before the race starts. Please mind the baggage drop off time in the registration confirmation email.

What will happen if participants do not follow the official start time of the race?

If participants do not follow the official start time of their respective race category, he/she will be disqualified. No certificate of completion will be given and his/her race result will not be announced.

What should I do if someone in my team decides to withdraw halfway from the event?

If a member intends to withdraw halfway from the event, please report to the nearest Check Point. Staff at that Check Point will then record the withdrawal and confirm the status of the whole team. The remaining team members are not allowed to continue the race.

Will there be any parking space near the starting and finishing point?

No parking space will be available for participants on the event day. Citygate Outlets Car Park and Fu Tung Car Park will be open 24 hours a day.

Special Arrangements under Inclement Weather Conditions

If Tropical Cyclone Warning Signal No.3 or above, or Red/Black Rainstorm Warning Signal has been hoisted by the Hong Kong Observatory at 6:00 a.m. on 12 January 2020, the event will be cancelled. Participant should keep track of the weather condition and official announcement made by the Organizer on that day. The Organizer reserves the right to change the event date, route fee or terminate the event depending on the actual inclement weather condition or other unpredictable factors. No refund of donations and registration fee shall be made under any circumstances, and HKYHA shall not bear any other responsibilities.

When and where can participants check their result?

The list of winners will be displayed on the Result Board on the event day. Participants can also view their result on the event website from 20 January 2020. Update: We are undergoing a website function to enable guests to sign in their page for the results, it will be ready on 29th Jan, thank you for your attention.

When will participants receive The Certificate of Achievement?

Team leader or individual participants can download “The Certificate of Achievement” on the event website in your Runner Login by the end of February 2020.

Can participants collect their finisher's medal after the event day?

Limited version of finisher's medal is only available on the event day. Participants can collect their finisher's medal by presenting the number bib at the finish point. The uncollected finisher's medal will be deemed abandoned after the event day.